The Wellstead Team prides itself on providing the best possible real estate service available.
Our Promise
To provide the best real estate service in the area based on the highest standard of ethics, values and client care. In doing so, we will earn the loyalty and trust of home sellers and buyers, landlords and tenants who will become our lifelong clients and friends because we always place their interests ahead of our own.
This is our promise. We will live up to it in everything we do. Our success will always be measured by the happiness and loyalty of our clients.
If we don’t live up to or deliver the level of service that you expect we want to hear about it. The only way we can improve our service is to hear how we have let you down.
If you feel that we have not delivered the very best real estate service available please let us know. We will take your complaint seriously and we will acknowledge and respond as soon as practicable after receiving it.
Complaints
Please address your complaint to:
Ian Wellstead
Principal
Professionals Wellstead Team
Suite 3/89 Old Perth Road
Bassendean WA 6054
Ph: 08 9378 3311
Email: ian@wellsteadteam.com.au
Should you be unhappy with the outcome of our internal hearing of your complaint, you can refer the matter to the Department of Commerce 1300 136 237.